TechShack Help Center

All online orders will have a tracking number sent to you via email when your item has been shipped and can be tracked by the corresponding method used to ship for example Canada Post.

Yes! You can contact us directly during store hours at 226-566-8313

Yes! We do repairs and upgrades on computers and other electronics. Please contact us directly or email us for more information.

Sezzle is a online payment portal designed to allow you to make smaller payments on your purchases easily and hassle free just choose the option at checkout or for more information just click on the link below. https://sezzle.com/how-it-works

1. WE AT 123WOWDEALS ARE NOT RESPONSIBLE FOR ANY WISH PRODUCTS, PROCESSING, HANDLING OR DELIVERY TIMES. 2. WE DO NOT ACCEPT WISH PRODUCTS FOR EXCHANGE OR RETURN AND DO NOT PROVIDE REFUNDS FOR PRODUCTS YOU HAVE PURCHASED FROM WISH. 3. WE DO NOT PACKAGE OR PUT TOGETHER ANY WISH ORDERS AS THEY ALL ORIGINATE FROM CHINA OR OTHER COUNTRIES TO WHICH WISH IS ASSOCIATED WITH AND ARE PACKAGED WHERE THEY ORIGINATE OR ARE PICKED FROM. 4. WHEN WE RECEIVE WISH PACKAGES THROUGH THE WISH COURIER SYSTEM WE PROCEED TO SCAN THE ITEMS AND THEN YOU WILL IN TURN RECEIVE AN EMAIL CONFIRMATION THAT YOUR ITEM HAS ARRIVED AT OUR STORE AND IS READY FOR PICKUP. 5. YOU WILL ALSO RECEIVE A QR CODE WHICH IS USED TO LOCATE YOUR PACKAGE WHEN YOU ARRIVE AT THE STORE FOR THE PICKUP. 6. SOME ORDERS HAVE MANY QR CODES ASSOCIATED WITH THEM AND COULD BE IN ONE COMBINED PACKAGE AND SOME MAY HAVE INDIVIDUAL QR CODES WHICH REQUIRE SEPERATE SCANS TO LOCATE THEM IN OUR INVENTORY OF PACKAGES. WE CANNOT PROCESS YOUR ORDER WITHOUT THIS QR CODE AS THE PACKAGES ARE NOT LABELLED BY NAME OR ITEMS. 7. WE DO NOT CONTROL THE WISH APP OR ANYTHING TO DO WITH YOUR ORDER, RE-STOCKING FEES ETC. 8. WISH GIVES YOU A LIMITED AMOUNT OF TIME TO PICKUP YOUR ORDER, IF YOU GO BEYOND THIS TIME LIMIT YOUR ITEM IS REFUNDED TO YOU BY WISH AND THEY WILL CHARGE YOU A RE-STOCKING FEE. 9. YOU ARE RESPONSIBLE TO PICKUP YOUR ORDER WITHIN THE ALLOTTED TIME. 10. WE ARE NOT RESPONSIBLE FOR ANY DELAYS OR LOST PACKAGES CAUSED BY THE MAIL SYSTEM. IF YOU HAVE ANY FURTHER QUESTIONS REGARDING YOUR ORDER YOU WILL HAVE TO CONTACT WISH CUSTOMER SUPPORT. FOR MORE INFORMATION PLEASE CLICK ON THE WISH HELP BUTTON BELOW TO BE DIRECTED TO THE WISH HELP DESK. ​ What is an estimated delivery date? The estimated delivery date is the date that wish expects your order to be delivered to our pickup point by. However, we know things don’t always go according to plan and delays may cause your package to not arrive at the time you were given.

“Certified Refurbished” is generally used to describe products that have been tested and certified to ensure that the product works the same as a brand new one and is then re-packaged for retail sale. HOW LONG IS THE WARRANTY ? 123wowdeals standard warranties are generally from 30 to 90 days. For many types of products 30 to 90 days is more than sufficient. If you feel you need a longer warranty we stand behind our product quality by offering you the ability to upgrade your warranty to as much as 2 years for prices much lower than other warranty providers or our competitors. WHY IS SOMETHING REFURBISHED...WAS IT BROKEN? Generally speaking 5%-10% of all brand new products ever purchased are returned by the customer to the store within days of purchase. That’s a lot of product! Most of these items are barely used and returned because the customer “didn’t like it” or “it wasn’t what they expected” or “ they couldn’t figure out how to use it” or “my spouse said no – return it”... etc... (you get the idea). The vast majority of these items are working perfectly and are barely used. In fact some retailers put these products back on their shelves and may charge you full price. HOW MUCH CAN I SAVE BY CHOOSING TO BUY “CERTIFIED REFURBISHED” INSTEAD OF NEW ? Educated customers that take advantage of these refurbished deals can save up to 50% or more! Don’t take our word for it compare some of our “Certified Refurbished” product prices to brand new ones at your local big box store and you’ll be amazed at how much you can save !